Program and Camp Refund Policy
FOR ALL CAMPS AND EVENTS Effective March 17th to November 17th 2020
A great deal of advance planning and advance purchasing takes place for all programs and events of the San Francisco Bay Area Council during the months and weeks prior to an event, (facility rentals, supplies, staff hiring, food contracting, and program material acquisition.) Because of this the SFBAC has had to renew its refund policy.
Refunds requested two weeks (14 days) prior to an event/camp may receive up to a 100% refund. One week prior (7 days) to your event/camp receive a 60% refund. Within seven (7) days of the event/camp there will be no refund. Any refund will be based on the following criteria:
1. Types of refunds considered: serious illness or injury (a doctors certification required) or death in immediate family. Refunds are not given for no-shows, conflict of schedule (such as sports events, out of country trips), weather conditions, or behavior issues occurring before or during the event/camp. No requests accepted after September 1st.
2. Refunds will be returned to the person(s) or entity from which the funds were received.
3. Refunds for an event that was rescheduled, Must request two weeks (14 days) prior to an event/camp. (must be applied for online via refund request application)
4. Refunds for an event that was cancelled, Must be applied for online via refund request application. This reason is exempt from the two weeks (14 days) requirement (no later than November 17th 2020)
5. Refunds for a concern for youth or adult health due to COVID-19. Must request two weeks (14 days) prior to an event/camp. (must be applied for online via refund request application)
NEW: follow this link for additional refund assistance
https://bit.ly/SFBACRefundRequest